We monitor, protect, and improve your sender reputation and channel health because the most personalised, AI-optimised campaign in the world doesn’t drive revenue if it lands in spam. Retention starts with reaching the inbox.
Our deliverability specialists combine AI-driven monitoring with deep infrastructure expertise to audit your sending setup, fix what’s broken, and keep your messages reaching the customers who drive repeat revenue.
We evaluate your domain authentication (SPF, DKIM, DMARC), IP reputation, sending patterns, and list health using data analysis to pinpoint exactly what’s hurting your inbox placement and costing you revenue.
We configure or fix your DNS records, warm up new IPs or domains, and ensure your sending infrastructure meets every major mailbox provider’s requirements, the technical foundation that makes personalisation possible.
We clean your subscriber lists, implement AI-driven sunset policies for disengaged contacts, and build smart suppression logic so you’re only sending to people who want to hear from you, protecting both reputation and relevance.
We set up real-time, AI-monitored tracking of your sender score, blacklist status, and bounce rates — with proactive alerts that catch issues before they snowball into deliverability crises.
We run monthly deliverability reviews, adjust sending practices based on ISP feedback loops and data trends, and keep your channel health optimised as your list, volume, and personalisation ambitions grow.
Qualified brands can try our services for 30 days. If it doesn’t feel like the right fit get your money back. No fine print, no hassle.
Real results. Real clients. Hear how Propel transformed their customer retention.
From 53% onboarding lifts to 1M+ emails/month — see how we’ve moved the needle for brands like yours.
Our friendly team is always here to chat.
Where your lifecycle flows are underperforming and the revenue you’re missing
How AI-driven personalisation can move the needle on retention and LTV
Quick wins your team can action this quarter
Whether Propel AI is the right fit for your brand, stage, and stack
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.
Can’t find the answer you’re looking for? Please chat to our friendly team.
Common signs include declining open rates, emails landing in spam or promotions tabs, high bounce rates, blacklist listings, and inconsistent inbox placement across providers (e.g., good on Gmail, poor on Outlook). If your campaigns are well-crafted but results are declining, deliverability is often the culprit. Our audit pinpoints exactly what’s going wrong.
We evaluate your domain authentication setup (SPF, DKIM, DMARC), IP reputation scores, sending patterns and volume, list health and hygiene, bounce and complaint rates, blacklist status, and mailbox provider-specific performance. You receive a detailed report with prioritised fixes.
Yes. We manage the full IP and domain warm-up process — gradually increasing volume, monitoring reputation signals, and adjusting send patterns to establish a strong sender reputation with major mailbox providers before you scale.
A sunset policy is a data-driven approach to managing disengaged subscribers — gradually reducing send frequency and eventually suppressing contacts who haven’t engaged over a defined period. It’s essential because sending to people who don’t open or click damages your sender reputation, which hurts inbox placement for everyone on your list.
We set up real-time, AI-monitored tracking of your sender score, blacklist status, bounce rates, and ISP feedback loops. Proactive alerts flag issues before they become crises. Monthly deliverability reviews ensure your sending practices adapt to ISP changes and your growing list.
Yes. While email deliverability is the most complex, we also monitor and optimise SMS delivery rates, push notification delivery, and overall channel health. Our approach ensures all your retention channels are performing — not just email.
