How do you handle multi-brand and multi-region complexity?

Each brand and region gets its own lifecycle strategy, segmentation model, and campaign architecture, while sharing a unified data infrastructure and analytics layer. Our team manages the orchestration across brands to prevent message fatigue, maintain consistency where needed, and allow differentiation where it matters. We've managed multi-brand, multi-region deployments across 10+ countries.

What does your enterprise team structure look like?

You get a named Senior Lifecycle Strategist as your primary point of contact, supported by a dedicated execution team: platform engineers, data architects, copywriters, designers, and a deliverability specialist. For larger engagements, we assign a Programme Director who manages cross-brand coordination and executive stakeholder communication.

How do you handle data security and compliance?

We operate within enterprise governance frameworks and have experience with GDPR, CCPA, and HIPAA-adjacent compliance requirements. We can work within your existing security protocols, data processing agreements, and access management systems. Our team undergoes security training and we're happy to complete your vendor assessment process.

What SLAs do you offer?

Enterprise engagements include custom SLAs covering response times, campaign turnaround, reporting cadence, and escalation procedures. We define these collaboratively during onboarding and include them in our service agreement. Quarterly business reviews assess SLA performance alongside strategic outcomes.

What does the onboarding process look like for enterprise clients?

Enterprise onboarding is a structured 8–16 week process: discovery and stakeholder alignment (weeks 1–3), infrastructure and architecture build (weeks 4–10), and phased campaign deployment (weeks 10–16). Each phase includes defined milestones, stakeholder sign-offs, and security/compliance reviews. Your dedicated Programme Director manages the entire process.

Better and scalable growth

Enterprise: World-Class Retention Requires World-Class Infrastructure

Propel AI delivers the AI-powered lifecycle marketing infrastructure that the world’s most sophisticated consumer brands demand, dedicated strategists, custom data architecture, global multi-brand orchestration, and the kind of rigorous, revenue-accountable execution that justifies every dollar of investment. At your scale, the difference between average retention and exceptional retention is measured in tens of millions.

Scaled the world's leading enterprises

Why Us

Why Enterprise Brands Choose Propel AI

At $500M+ in revenue, your lifecycle challenges aren’t about building from scratch, they’re about operating at a level of complexity and scale that most agencies can’t handle:

You operate multiple brands, product lines, or regions, each with distinct customer journeys, compliance requirements, and localisation needs, and your lifecycle infrastructure needs to orchestrate across all of them without creating silos

Your data architecture has grown organically and is now a liability, fragmented across CDPs, data warehouses, multiple marketing platforms, and legacy systems that don’t talk to each other

Your retention team is senior but stretched, they’re managing BAU while the strategic work that could unlock 8-figure revenue improvements keeps getting deprioritised

You need enterprise-grade analytics, multi-touch attribution, predictive LTV modelling, cross-brand cohort analysis — but your current reporting infrastructure can’t deliver it

Compliance, data privacy (GDPR, CCPA, HIPAA-adjacent), and security requirements mean you can’t work with agencies that don’t understand enterprise governance

For Gowth Startups

Propel AI works with enterprise brands doing $500M+ who need a lifecycle partner that operates at their level of complexity, rigour, and ambition. We bring dedicated senior strategists, custom AI-powered execution, and the data engineering depth to deliver measurable, revenue-accountable results across every brand, region, and channel.

Subtext heading

What’s at Stake Without Enterprise-Grade Lifecycle Infrastructure

At $500M+, lifecycle marketing isn’t a growth lever, it’s a revenue protection system. Every gap in your infrastructure is a gap where revenue, brand equity, or competitive advantage is leaking. Here’s what Propel’s enterprise engagement covers and what’s at risk without it.

Multi-Brand Lifecycle Orchestration

Dedicated senior strategists architect and manage lifecycle programmes across every brand, region, and product line in your portfolio. Each gets its own strategy, segmentation model, and campaign architecture, while sharing a unified data infrastructure and orchestration layer. Cross-brand suppression prevents message fatigue. Centralised learnings mean a winning strategy in one market accelerates performance everywhere.

Predictive Analytics & Revenue Attribution

Custom analytics infrastructure built for your complexity multi-touch revenue attribution across brands, cross-brand cohort analysis, predictive LTV modelling by segment and acquisition channel, and executive-ready dashboards. Every metric tied to revenue outcomes, with the granularity your C-suite demands and the clarity your execution team needs to act.

Enterprise Data Architecture

Enterprise-scale data architecture that unifies your fragmented systems into a single, clean data layer. We design event taxonomies and attribute schemas that work across your entire ecosystem: CDPs (Segment, mParticle, Rudderstack), data warehouses (BigQuery, Snowflake, Redshift), multiple marketing platforms, and custom APIs. The result: real-time personalisation powered by your full customer picture, not just fragments.

Global Deliverability Management

Dedicated deliverability management for high-volume, multi-brand sending environments. IP and domain strategy, advanced reputation monitoring across global ISPs, proactive incident response, and sophisticated list hygiene at scale. We manage the complexity of sending across multiple brands, regions, and regulatory environments, ensuring your messages reach the inbox everywhere you operate.

AI Innovation Lab

Enterprise clients get early access to Propel’s proprietary AI platform for lifecycle intelligence and Sonic AI Copilot for campaign generation. We continuously bring emerging AI strategies, new channel capabilities, and predictive modelling techniques into your lifecycle programme, ensuring your marketing isn’t just keeping pace with the market, but setting it.

Dedicated Programme Management

Your named Programme Director manages cross-brand coordination, executive stakeholder communication, and strategic alignment across your entire lifecycle programme. Custom SLAs cover response times, campaign turnaround, reporting cadence, and escalation procedures. Quarterly business reviews assess performance against revenue targets. Annual roadmapping ensures your lifecycle infrastructure evolves with your business.

STEPS / PROCESS

How We Work With Enterprise Brands

Rigorous, structured, and built for enterprise governance. We operate with dedicated teams, custom SLAs, and the security and compliance frameworks your organisation requires.

Enterprise Discovery & Stakeholder Alignment (Weeks 1–3)

We conduct comprehensive discovery across your brands, regions, and teams mapping lifecycle maturity, data architecture, compliance requirements, and stakeholder priorities. AI-powered analysis surfaces cross-brand revenue opportunities and infrastructure gaps. You get an enterprise roadmap with phased implementation and clear ROI projections.

Infrastructure & Architecture Build (Weeks 4–10)

We build or rebuild the data architecture, event tracking, and platform infrastructure to handle your scale and complexity. Parallel workstreams address quick wins (flow optimisation, segment refinement) while the long-term foundation is constructed. Security reviews, compliance validation, and stakeholder sign-offs are built into every phase.

Multi-Brand Campaign Deployment (Weeks 10–16)

Advanced lifecycle campaigns roll out across brands and regions predictive segmentation, dynamic content personalisation, cross-channel orchestration, and sophisticated A/B testing frameworks. Each deployment follows enterprise change management protocols with staging, QA, and phased rollouts.

Dedicated Ongoing Partnership (Continuous)

Your dedicated Propel AI team operates as an embedded extension of your organisation with named strategists, custom SLAs, quarterly business reviews, and proactive strategic recommendations. Monthly executive reporting ties every initiative to revenue outcomes. Annual roadmapping ensures your lifecycle infrastructure evolves with your business.

Innovation & Competitive Advantage

We continuously bring enterprise clients early access to new AI capabilities, proprietary tools (AURA platform, Sonic AI Copilot), and emerging channel strategies — ensuring your lifecycle marketing isn’t just keeping pace with the market, but setting it.

Customer Success Stories

Results — Growth Brands We’ve Scaled

From 53% onboarding lifts to 1M+ emails/month — see how we’ve moved the needle for brands like yours.

TradeSmart's 60% Email Conversion Leap using Moengage's Omnichannel orchestration

37%

Higher NPS participation rate

Eduployment's Customer Journey Breakthrough using Moengage

45%

Uplift in onboarding completion

28%

Increase in job applications

Dorsia: An exclusive dining platform offering access to high-demand restaurants

34%

Increase in total bookings

22%

Improvement in repeat users

LivWell: Wellness and insurance platform, aimed to make health engagement rewarding

53%

Increase in onboarding completion

36%

Boost in device linking rate

CreditRegistry: Nigeria’s leading credit bureau

1M mails

100K to over 1M emails per month

42

Higher open rates

Sortizy: Meal planning and grocery management app

40

Uplift in onboarding completion

35

improvement in activation

Trainman: India’s leading train ticket booking platform

40

Increase in booking efficiency

25

Drop in churn

Final Round AI: Fast-growing AI-powered interview prep platform

23

Increase in low-intent user visits

8

Boost in high-intent user engagement

Try us for 30 days. Love it or get your money back.

Qualified brands can try our services for 30 days. If it doesn’t feel like the right fit get your money back. No fine print, no hassle.

Hear it from our customers

Brilliantly crafted customer experiences

Real results. Real clients. Hear how Propel transformed their customer retention.

Clarissa Bronfman

GTM & Growth Lead, Hook Music

Maya Coben

Director of Marketing, DORSIA

Kaivan Dave

Chief Marketing Officer, Final Round AI

Get in touch

Our friendly team is always here to chat.

Here’s what we’ll dig into:

Where your lifecycle flows are underperforming and the revenue you’re missing

How AI-driven personalisation can move the needle on retention and LTV

Quick wins your team can action this quarter

Whether Propel AI is the right fit for your brand, stage, and stack

Frequently Asked Questions

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

How do you handle multi-brand and multi-region complexity?
Each brand and region gets its own lifecycle strategy, segmentation model, and campaign architecture, while sharing a unified data infrastructure and analytics layer. Our team manages the orchestration across brands to prevent message fatigue, maintain consistency where needed, and allow differentiation where it matters. We’ve managed multi-brand, multi-region deployments across 10+ countries.
What does your enterprise team structure look like?
You get a named Senior Lifecycle Strategist as your primary point of contact, supported by a dedicated execution team: platform engineers, data architects, copywriters, designers, and a deliverability specialist. For larger engagements, we assign a Programme Director who manages cross-brand coordination and executive stakeholder communication.
How do you handle data security and compliance?
We operate within enterprise governance frameworks and have experience with GDPR, CCPA, and HIPAA-adjacent compliance requirements. We can work within your existing security protocols, data processing agreements, and access management systems. Our team undergoes security training and we’re happy to complete your vendor assessment process.
What SLAs do you offer?
Enterprise engagements include custom SLAs covering response times, campaign turnaround, reporting cadence, and escalation procedures. We define these collaboratively during onboarding and include them in our service agreement. Quarterly business reviews assess SLA performance alongside strategic outcomes.
Can you integrate with our existing enterprise tech stack?
We integrate with all major platforms and enterprise infrastructure, Braze, Customer.io, MoEngage, Salesforce Marketing Cloud, Adobe, plus CDPs (Segment, mParticle, Rudderstack), data warehouses (BigQuery, Snowflake, Redshift), and custom APIs. Our data engineering team handles complex integrations and can work within your IT governance processes.
What does the onboarding process look like for enterprise clients?
Enterprise onboarding is a structured 8–16 week process: discovery and stakeholder alignment (weeks 1–3), infrastructure and architecture build (weeks 4–10), and phased campaign deployment (weeks 10–16). Each phase includes defined milestones, stakeholder sign-offs, and security/compliance reviews. Your dedicated Programme Director manages the entire process.